PROFESSIONAL VOICE TALENT RECORDING

 

MEDIAGROUP FOR A UNIQUE BRAND VOICE!

At Media Group, we make sure that your callers only think of you as a warm, friendly, and professional service provider. We have experienced voice artists who are ideal for auto attendant applications and equally apt for narration services for your videos. 

Voice greetings with a touch of warmth:

With our expert and polished voice talent, you can make a positive impression on your audience. Our voiceovers will elevate your professional image because you deserve unique voices.

 

OUR SERVICES:

We provide you with the following services and much more:

• Voice-overs for presentations,

• Product Demos,

• Internet audios and videos, or

• Voice for other applications

 

OUR VOICE OVER SERVICES ARE UNIQUE AND UNRIVALED:

We have taken professional voice talent recording to a whole new level. Our USP lies in the fact that our voiceovers are tailored to meet your audience's needs. Our voiceover recordings are meant for all businesses seeking professional help to improve their brand image and value.

Our Professional Voice Talent Recording is carried out by experts trained for this purpose. We offer the following services to our clients:

• Voice prompts,

• Phone prompts,

• IVR recordings, and much more.

 

OUR WIDE-SPREAD NETWORK:

As a part of our aim to build an enviable brand in the industry, we have expanded our network of professional voiceover experts. This move was essential to accommodate highly skilled voice talents from diverse demographics.

All our voiceover professionals will match your project’s style, tone, and language. Another advantage that we provide you is that our professional voiceovers can be tailored per your needs and goals.

 

WE OFFER FAST TURNAROUND TIME:

We understand that time is precious and hence provide voiceover services with fast turnaround and prompt project delivery at all times. All our clients are our assets, and so is their time! Therefore, we put the needs of your business above everything else.

Our entire approach is client-centric, and therefore it is your business’ needs that influence our recordings. Also, our talented voice artists carry out the voiceover recording process as per your needs. Our professional voiceovers try their best not just to meet but exceed your expectations.

 

GET A QUOTE NOW:

To get the best quote, please get in touch with our team. We will take you to the next level with our professional voice talent recording.

Please visit our website or call our numbers to speak with our executives for more details. 

CALL CENTRE MESSAGING SERVICES NZ

 THE NEW STRATEGIC WAY OF BUSINESS- CALL CENTRE MESSAGING SERVICES NZ

To stick out and acquire the dedication of clients today, you should offer remarkable support encounters like Call Centre Messaging Services NZ. One helpful asset that can help is text informing for contact focuses. Adding text reporting to your contact focus correspondences will build consumer loyalty and simultaneously lessen your functional expenses.

HOW CAN CALL CENTRE MESSAGING SERVICES NZ BE VALUABLE FOR YOU AND YOUR COMPANY?

• Promptly start a critical discussion.

With these services, you can promptly guarantee clients you have accepted their solicitation and are attempting to help them. You can set up programmed case creation and reaction messages with the goal that you never miss a message. This way, your clients are never thinking about the situation with their case and will be glad to realize you're dealing with it immediately. You can then turn to a one-to-one discussion with specialists. Call Centre Messaging Services NZ can enter any computerized message string to address inquiries with intuitive conversational informing promptly.

• Decrease average handle time.

More than 75% of clients anticipate that customer service should be quicker. Individuals are worn out on long hold times and expect quick responses to include their inquiries. Text informing permits you to have those immediate reactions, guaranteeing a positive discussion and primary goal.

• Increment the volume of cases took care of many things.

Informing empowers your representatives to deal with various client demands simultaneously. Today, your contact focus may be working with fewer assets, so the capacity to, in any case, deal with a high volume of things is significant. You would rather not lose business since clients are vexed that they can't find support. Serving different clients simultaneously builds effectiveness and responsiveness to client issues. What's more, with the capacity of Call Centre Messaging Services NZ is to see the whole informing history with a client, your representatives will forever have the essential setting.

• Guarantee clients never need to rehash the same thing.

One foolproof method for losing a client is to more than once pose them excess inquiries where they need to pose similar investigations repeatedly. It's a misuse of their time, and they'll make sure to take their business somewhere else.

• Oversee messages from various channels.

Omnichannel informing abilities permit specialists to get messages from all channels across the board inbox across Facebook Messenger, WhatsApp, and SMS. Discussions never get lost, and you meet the client on the stage that they like, at last, expanding fulfillment and acquiring steadfast clients.

Informing additionally checks out for your business, as it supports your representatives' efficiency and decreases their responsibility through self-administration and lower call volumes. Clients lean toward short, intelligent, and dynamic correspondences. These services do precisely that. It's fast, intuitive, and is their favored channel for client-to-business posts.

PUT YOUR CALLERS ON HOLD WHILE ENGAGING THEM WITH MEANINGFUL MESSAGES

It is always a good idea to engage your callers or customers through interesting on-hold messages as they wait for an agent to attend their call. 

Appealing on-hold messages that will engage your callers is a great marketing tool in the long run. All you need to create a great on-hold message is a well-written script and the right voice-over talent. 

Things to keep in mind while creating an On-Hold Message: 

Forging ahead in creating an enticing on-hold message, you must keep your target audience in mind who wish to avail of your services or buy your products. So, you must provide all the relevant information that will be helpful to people.  

Get the best samples for your on-hold messages: 

At Mediagroup, we will create unrivaled on-hold messages for you. You can check out our hold message examples and templates to get an idea of what we have to offer.  

Types of On-Hold Messages:

There are many types of on-hold messages that we can draft for you. Here are a few examples to give you a brief idea:

• Introductory Messages: The introductory messages are all about giving the details of the organization to the caller. It provides general information about the company and all the information you want the caller to have.  

• Informational Messages: Informational messages provide the caller with all the details about the product, service, or support information. You can leverage such messages as an opportunity to cross-sell items to the customers to increase the chances of increasing sales. 

• Helpful Messages: Such messages are usually meant to improve the caller experience speedily, such as messages related to the steps for problem resolution, troubleshooting steps, information about a business location, any organizational change that might have happened recently, etc.  

• Occasional Messages: Occasional and time-sensitive messages include information that is relevant only for a limited period. For example, messages related to special events, holidays, awareness programs, disease prevention days, time-limited promotional discounts, etc.  

Aforesaid are a very few of the many hold message examples that we create for our clients. We hope that these on-hold messaging examples have given you some inspiring ideas for your on-hold messaging script. The on-hold messages offer you an opportunity to connect with your callers. 

Now that you know all about on-hold messages, please feel free to reach out to us and get the best quote for your scripts of the same. Our experts will create customized messages that will suit your business requirements. 

For more details, please visit our website.

ON HOLD MESSAGES FOR BUSINESS EXAMPLES

WHAT THINGS YOU CAN INCLUDE IN YOUR ON-HOLD MESSAGES?

 

If you want to see your customers satisfied and not frustrated, try incorporating an engaging on-hold message. It is a well-known fact that customers get seriously irritated when put on hold for a longer period. On-hold messages can save you from a situation of call-drop and having a long list of dissatisfied customers.

However, before you use this tool, you must know what you should include in such messages and increase customer retention through them. 

Continue reading, as in this post we will walk you through all the things that you must include in your on-hold messages. You will get an idea as to what constitutes a captivating on-hold message and what things you should remember while creating one. 

• Introduction or Greetings: To gain the trust of your callers you must add a personal touch to your interactions, right from the beginning. Even if you are using an automated on-hold messaging system ensure that you add a warm welcome message for a personalized touch. It will encourage your callers to listen to the entire message and they will be more patient doing this.

• Restate Your Brand Name: You can always reinstate your brand name by telling your callers about your business. You can include your business tagline to reinforce your branding and tell people about everything that you have to offer. You can always check out our on hold messages for business examples for reference. 

• Give a time estimate: Within-hold messages, you can let your callers know what the average waiting time is. This way, their expectations will be set right and they will not find waiting on hold boring and frustrating. You can consider incorporating a message like “ All our operators are busy at the current moment, we'll connect you with them as quickly as we can.” Or “Your current waiting time is approximately 10 minutes. Thank you for your patience.” 

• Insert offers or promotions: On-hold messages are a great way to promote your products or services. You can make the most of such messages by inserting information about your current offers and discounts. Consider referring to our on hold messages for business examples to get the idea of what we are talking about.  

 

HOW DO WE GO ABOUT IT? 

You can go through our on hold messages for business examples to better understand our approach. We discuss the business objectives with all our clients and then create messages that are in sync with their brand image. Your business goals should be reflected in your on-hold messages in the most concise manner. 

We, therefore, create messages that highlight both, your long and short term business goals. Plus, our experts keep in mind the average waiting tie and therefore fit the messages in specific time duration.

 

CONNECT WITH US:

Connect with our experts today itself and get the best script for your on-hold messages.